Need Help?
Frequently Asked Questions
Who do I contact for help?
If you have any issues or concerns, contact us at info@bellabossbox.com or use the form on the ‘Contact’ page.
Where is my box?
You received a tracking number when your shipping confirmation was emailed to you. This number can be used to track your package. If it does not arrive by the indicated date, please contact us.
How much do you charge for shipping?
We are happy to offer FREE shipping with all box subscriptions.
Do you ship internationally?
No, we do not ship internationally at this time.
What is your cancellation and refund policy?
If you need to cancel your subscription, please do so before your automatic renewal date, which is the 15th of the month prior to boxes shipping.
Unfortunately, we do not offer cancellations or refunds on boxes that have already shipped. In the event that items are damaged in transit, we’ll replace them free of charge to the customer.